Branch Controller

Overview

Job Description: To manage branch resources and implement operational policies and processes to maximise sales as return on capital employed, mitigate risks and ensure excellent customer experiences.

Welcome to FNB, the home of the #changeables. You will be part of FNB Points of Presence, surrounded by unique talents and an inclusive environment that values differences and lives up to the promise of being deeply invested.

Key Responsibilities

• Drive and monitor branch operations to achieve maximum effectiveness.
• Lead digital migration initiatives and actively influence customer adoption of electronic banking.
• Ensure adherence to branch audit requirements, governance, compliance and risk mitigation processes.
• Identify opportunities to grow the customer base with creditworthy and profitable customers.
• Optimise service delivery processes to enhance customer satisfaction.
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Ready to Apply?

Submit your application today and join our talented team at FirstRand Bank Limited.