Branch Advisor FAIS

Job Description

Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations, educating customers to the correct channel (eChannels and Self Service) while adhering to policy and process. As a Branch Advisor, you will be responsible for providing compliant, professional financial advice and managing relationships with existing clients within a high-volume service branch environment. The role focuses on understanding client financial needs, offering appropriate product solutions, and ensuring ongoing client relationship management in line with FAIS, FICA legislation and Treating Customers Fairly principles and FNB governance.

Are You Someone Who Can

• Build and manage long-term client relationships to support retention and growth
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the ...

Ready to Apply?

Submit your application today and join our talented team at FNB South Africa.