BPO Operations & Vendor Performance Lead

Shopee
📍 kuala lumpur, kuala lumpur, Malaysia 💼 Full-time 🕒 Posted June 09, 2026

Job Description

Shopee is looking for a professional in Kuala Lumpur to manage end-to-end BPO operations, ensuring alignment on goals, performance expectations, and business outcomes. The ideal candidate has a Bachelor's degree and at least 2 years' experience in vendor or customer service management.

This role involves collaborating with BPO leads to drive action plans that achieve key performance indicators such as productivity and attendance. Excellent communication and Excel skills are essential for this fast-paced environment.

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Job Details

  • Location kuala lumpur, kuala lumpur
  • Job Type Full-time
  • Category Legal, Management & Operations
  • Posted Date June 09, 2026
  • Application Deadline July 19, 2026