Job Description
Develop and cascade the department's strategic planning, aligning operational objectives with global goals. Oversee the customer relationship lifecycle to ensure consistent improvement in satisfaction metrics (CSAT/NPS). Coordinate complex implementation and process improvement projects using agile methodologies and control tools. Act in the resolution of critical deadlocks, both at the team level and in managing strategic accounts, preserving the organizational climate and the company's reputation. Strong synthesis skills for executive presentations (C-Level). Requirements Leadership experience (Sales and CX). Advanced English (C1 level). Availability to work on-site in Morumbi (São Paulo).
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Submit ApplicationJob Details
- Location São Paulo, Federative Republic Of Brazil
- Job Type Full-time
- Category Other-General
- Posted Date February 27, 2026
- Application Deadline April 08, 2026