Boutique Shop & Operations Assistant

Shop & Operations Assistant

Role Purpose

The Shop & Operations Assistant supports the smooth day-to-day running of the boutique through strong customer service and operational admin support.

This role picks up essential shop-floor and back-of-house tasks, ensuring retail standards, customer experience and operational basics are consistently delivered.

Key Responsibilities

Shop Floor & Customer Support

• Deliver excellent customer service as a brand ambassador.
• Support daily shop-floor standards: presentation, restocking and cleanliness.
• Assist customers with product advice and purchases.

Retail Admin & Operational Support

• Monitor boutique inboxes and respond to customer enquiries.
• Support packaging, online order processing and returns.
• Order retail supplies, packaging and shop consumables.

Stock & Sample Coordination

• A...

Ready to Apply?

Submit your application today and join our talented team at Thyme.