Job Description
Understanding of BMC Remedy ITSM modules
Remedy Development
- Forms (data structures)
- Active Links (UI logic)
- Filters / Filter Guides (business rules)
- Escalations (scheduler-based logic)
Customization
- Incident / Change workflows
- Email templates / notifications
Workflow & Automation Design
- Ability to design end-to-end service workflows
- Ticket routing
- SLA tracking
- Approval flows
- Understanding of process orchestration
Integration Capabilities Experience with
- Web Services / REST APIs
- Integrating Remedy with external systems (e.g., OSS/BSS, ServiceNow, monitoring tools)
- Event-based integrations (alerts - tickets)
Ready to Apply?
Submit your application today and join our talented team at Ampstek.
Submit ApplicationJob Details
- Location helsinki, uusimaa
- Job Type Full-time
- Category Database, Analytics & BI
- Posted Date July 08, 2026
- Application Deadline August 17, 2026