BISHA Hotel Front Office Leadership

Join BISHA, a Luxury Collection Hotel in Toronto, as Front Office Manager. This full-time management role is integral to enhancing guest satisfaction and operational efficiency.
You will lead the Front Office team, ensuring exceptional service and operational success. Your responsibilities include managing employee performance, establishing operational goals, and fostering a supportive team environment. By keeping a sharp focus on guest needs and feedback, you will strategically drive improvements in service quality.
Key Responsibilities:
• Supervise daily Front Office activities and staff
• Monitor guest feedback to identify service enhancement areas
• Communicate expectations and recognize employee achievements
• Ensure departmental compliance with service standards
• Handle guest issues to ensure a pleasant stay
Requirements:
• Previous experience in hotel management necessary
• Strong interpersonal and leadership skills required
• Ability to navigat...

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