Billing team lead

Team Leader – Billing & Data Operations
Location: Jaipur
CTC: Up to ₹7 LPA (Negotiable)
Experience: 4–8 Years
Role Overview
We are looking for a highly organized and performance-driven Team Leader to manage Billing & Data Operations in a fast-paced BPO environment. The ideal candidate should have strong experience in billing, data processing, reporting, and team management, with the ability to handle direct client interactions and drive operational excellences.
Key Responsibilities
- Lead and manage daily operations of the Billing & Data Processing team, ensuring high accuracy and productivity.
- Monitor team performance, productivity metrics, and SLA adherence.
- Prepare, maintain, and analyze operational reports using MS Excel and Google Sheets.
- Act as the primary point of contact for clients, addressing operational queries and implementing process updates.
- Drive process improvements, identify workflow bottlenecks, and enhance operational efficien...

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