Billing Specialist (Denver, CO)

Billing Specialist (Denver, CO)


What you can expect

The Billing Specialist will handle all billing related activities to ensure that invoices issued to customers are recorded accurately, completely and timely in the financial system.


About the Team

You’ll be joining a collaborative team focused on delivering accurate billing and exceptional customer support. The team works closely with other departments like Renewals, Engineering, and Collections to resolve issues, improve processes, and enhance the overall customer experience. It’s a dynamic, team-oriented environment where communication and problem-solving are key.

Responsibilities

+ Investigating and addressing customer billing inquiries through ServiceNow and manage issue resolution via phone/chat or Zoom meetings

+ Conducting comprehensive account analysis and troubleshoot technical issues in the billing portal while providing solutions to customer...

Ready to Apply?

Submit your application today and join our talented team at Zoom.

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