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Bilingual (Spanish) Contact Center Supervisor- Mortgage

M&T Bank
📍 Bridgeport, Connecticut, United States 💼 Full time 🕒 Posted July 08, 2026
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Job Description

Bilingual (Spanish) Contact Center Supervisor- Mortgage

Location: Bridgeport, CT- Must be able to report into the office 4 days per week/1 day work from home

Hours: Must be flexible M-F 8:30am to 9pm

Overview:

This position is the first level of management within the Contact Center. Directs the daily workflow of an assigned unit of between 10-15 employees (or with slightly fewer employees but covering diverse disciplines and/or complex functions) and exercises supervisory authority over staff responsible for executing a specific component of the work of the unit.

Primary Responsibilities:

  • Supervise and coordinate daily workflow to meet the objectives of the assigned department. Serve as subject matter expert on procedures, policy and operations to represent work group on Department and Bank-wide projects as needed.
  • Resolve complex problems arising out of customer accou...

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    Job Details

    • Location Bridgeport, Connecticut
    • Job Type Full time
    • Category Supervisors of Office and Administrative Support Workers
    • Posted Date July 08, 2026
    • Application Deadline August 17, 2026