Bilingual Solution Delivery Specialist

Job Description
Job Title: Bilingual Client Service Advisor – Commercial Banking & Treasury & Payment Solutions (English + French)
Location: Toronto, ON Onsite Department: Commercial Banking – Treasury & Payment Solutions (TPS) Employment Type: Full-Time
Overview
The Client Service Advisor plays a critical role in supporting BMO’s Commercial Banking and Treasury & Payment Solutions clients. This position is responsible for delivering high-quality service, resolving day to day inquiries, supporting product and service needs, and assisting with fraud-related issues. Fluency in English and Mandarin or Cantonese is required to support our diverse client base.
You will act as a trusted partner to commercial clients, ensuring their cash management, payment, and treasury operations run smoothly while providing proactive guidance and exceptional service.
Key Responsibilities
Client Support & Inquiry Management
• Serve as the primary point of contact for commercial clien...

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