Bilingual Research Benefits Administrator (Kitchener)

Company 1 The Manufacturers Life Insurance
📍 kitchener, region of waterloo, Canada 💼 Full-time 🕒 Posted July 04, 2026

Job Description

Job Summary

Advantage Administration is looking for a Research Benefits Administrator to support large corporate clients and coordinate world‑class benefits administration and customer service.

Responsibilities

  • Act as the Plan Administrator for large clients with complex plans by managing the day‑to‑day administration of assigned policies, including terminations, changes, retirements, and processing of member updates through benefits administration software.
  • Understand the impact on eligibility as related to Payroll/Pre‑Authorized Debit processing and process all member‑related eligibility requests daily.
  • Manage the client inbox items submitted by employers and provide follow‑up within the set Service Level Agreement.
  • Administer all member eligibility processes in accordance with the client‑specific Admin guide.
  • Research and analyze member eligibility‑related issues, identify the root cause, correct the issue, and ...

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Job Details

  • Location kitchener, region of waterloo
  • Job Type Full-time
  • Category Other-General
  • Posted Date July 04, 2026
  • Application Deadline August 13, 2026