Job Description
Job Description
+ Speaking to Medicare/Medicaid eligibility recipients about their healthcare coverages, options, and eligibility.
+ Assisting consumers with account creation and account management and resetting passwords.
+ Must be comfortable with rapidly changing environments and being available to work on special projects as needed.
+ Uploading documents while answering calls from consumers.
+ Engage with customers over the phone and reply to online chat inquiries
+ Updating billing and payment preferences.
Qualifications & Skills
+ 3+ years of Customer Service and/or Call Center experience
+ 2+ years of Remote/WFH Experience
+ Any experience assisting customers over the phone via Inbound or Outbound Calls
+ Must be fluent in English and Spanish
+ Must be able to troubleshoot issues they face with equipment while working from home (Internet Familiarization Assessment requir...
+ Speaking to Medicare/Medicaid eligibility recipients about their healthcare coverages, options, and eligibility.
+ Assisting consumers with account creation and account management and resetting passwords.
+ Must be comfortable with rapidly changing environments and being available to work on special projects as needed.
+ Uploading documents while answering calls from consumers.
+ Engage with customers over the phone and reply to online chat inquiries
+ Updating billing and payment preferences.
Qualifications & Skills
+ 3+ years of Customer Service and/or Call Center experience
+ 2+ years of Remote/WFH Experience
+ Any experience assisting customers over the phone via Inbound or Outbound Calls
+ Must be fluent in English and Spanish
+ Must be able to troubleshoot issues they face with equipment while working from home (Internet Familiarization Assessment requir...
Ready to Apply?
Submit your application today and join our talented team at TEKsystems.
Submit ApplicationJob Details
- Location Houston, TX
- Job Type Full-time
- Category other-general
- Posted Date July 23, 2026
- Application Deadline July 28, 2026