Job Description
Job Description
Bilingual QE - Contact Center & IVR (Banking)
Location: Toronto, ON
Hybrid (4 Days WFO)
Role Descriptions:
6-8 years of experience in Quality Engineering within Banking Financial Services
supporting Contact Center platforms Strong expertise in testing Contact Center and IVR solutions
including call flows| routing| and end-to-end customer journeys
Fluent in English French (mandatory) able to effectively support bilingual UAT| stakeholder communication| and production validation
Proven experience in functional| integration| and regression testing in Agile environments
Ability to validate voice| API| and digital channels ensuring seamless omnichannel customer experience
Exposure to automation and API testing (Selenium| Playwright| Postman) ...
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Submit your application today and join our talented team at Astra North Infoteck Inc..
Submit ApplicationJob Details
- Location Toronto, Ontario
- Job Type Full-time
- Category Information and Record Clerks
- Posted Date July 01, 2026
- Application Deadline August 10, 2026