Job Description
Responsibilities
Position Summary:
The Bilingual Restaurant Order Planner is primarily responsible for working with clients to ensure a continuous flow of communication with the restaurants in your portfolio and to manage the demand and the supply planning for these restaurants.
This role is a 12-month contract.
Position Responsibilities may include, but not limited to:
System/Restaurant Support
+ Provide direct support and communication to restaurants as needed
+ Manage customer relationships across a portfolio of restaurant
+ Respond to tickets and calls within assigned SLAs
+ First line of contact for all restaurant order related concerns
+ Triage, assign and close tickets.
+ Manage communication through Salesforce tickets, Finesse calls, ‘Message of the day’ and News Section posting in the MBSync Communication portal
+ Support the onboardi...
Position Summary:
The Bilingual Restaurant Order Planner is primarily responsible for working with clients to ensure a continuous flow of communication with the restaurants in your portfolio and to manage the demand and the supply planning for these restaurants.
This role is a 12-month contract.
Position Responsibilities may include, but not limited to:
System/Restaurant Support
+ Provide direct support and communication to restaurants as needed
+ Manage customer relationships across a portfolio of restaurant
+ Respond to tickets and calls within assigned SLAs
+ First line of contact for all restaurant order related concerns
+ Triage, assign and close tickets.
+ Manage communication through Salesforce tickets, Finesse calls, ‘Message of the day’ and News Section posting in the MBSync Communication portal
+ Support the onboardi...
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Submit ApplicationJob Details
- Location Mississauga, ON
- Job Type Full-time
- Category other-general
- Posted Date July 08, 2026
- Application Deadline July 13, 2026