Bilingual Patient Service Representative

Are you seeking a long term role in healthcare with stability and opportunities for growth?

I am actively hiring for a dependable healthcare

professional who thrives in high volume situations and genuinely enjoys helping

patients for a well respected hospital group focused on supporting underserved

communities

-Job Duties-

*Answering a high volume of inbound calls (60–80 calls per

day) from patients, vendors, insurance companies, and medical facilities

*Scheduling, rescheduling, and canceling patient

appointments via phone, SMS, and patient portal messages

*Screening and routing calls appropriately to ensure

patients are directed to the right departments

*Accurately registering patients and managing appointment

scheduling and follow-ups in the EMR system

*Must be bilingual in Vietnamese

-Schedule & Work Environment-

*Onsite...