Job Description
Excel in customer support as a Bilingual Member Experience Specialist with OMERS, based in Timmins, Ontario. Work remotely while providing exceptional service to members regarding the pension plan.
This role requires you to assist members, employers, and pensioners with inquiries related to the OMERS Pension Plan. You'll be responsible for handling digital communications and processing various pension transactions while ensuring best-in-class service. Flexibility for occasional travel to Toronto for meetings is needed.
Key Responsibilities:
• Serve as primary contact for member inquiries via phone and digital platforms
• Process transactions accurately within pension systems
• Maintain high standards of member satisfaction and productivity
• Analyze data to identify issues and implement solutions
• Collaborate effectively with team members for seamless service
Requirements:
• 2+ years in pension administration o...
This role requires you to assist members, employers, and pensioners with inquiries related to the OMERS Pension Plan. You'll be responsible for handling digital communications and processing various pension transactions while ensuring best-in-class service. Flexibility for occasional travel to Toronto for meetings is needed.
Key Responsibilities:
• Serve as primary contact for member inquiries via phone and digital platforms
• Process transactions accurately within pension systems
• Maintain high standards of member satisfaction and productivity
• Analyze data to identify issues and implement solutions
• Collaborate effectively with team members for seamless service
Requirements:
• 2+ years in pension administration o...
Ready to Apply?
Submit your application today and join our talented team at OMERS.
Submit ApplicationJob Details
- Location timmins, on
- Job Type Full-time
- Category Management & Operations, IT & Technology
- Posted Date June 01, 2026
- Application Deadline July 11, 2026