Bilingual IT Support Specialist (Bogotá)

Job Summary

Provide technical support for desktops, Office 365, and Azure-related tasks.

Key Responsibilities

• Manage support tickets and troubleshoot user issues effectively.
• Assist users via phone calls and remote support tools.
• Diagnose and fix Wi‑Fi/network connectivity problems.
• Perform basic IT administration in Azure, including user and resource management.
• Maintain IT documentation and escalate complex issues when necessary.
• Ensure compliance with IT security policies and best practices.

Requirements

• Hands‑on experience with Azure Active Directory, Office 365, and its products such as Exchange Online, SharePoint, OneDrive for Business, and Teams.
• Basic experience using mobile device management tools, such as Microsoft Intune or Endpoint Manager.
• End user support skills for preparing and troubleshooting desktop and laptop computers, printers, etc.

Ready to Apply?

Submit your application today and join our talented team at Imagina Colombia.

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