Bilingual French and English Customer Support

Confidential
📍 Lisbon, Lisbon, Portugal 💼 full time 🕒 Posted July 05, 2026

Job Description

Your Role

As a French and English-Speaking Customer Advisor, you will be the first point of contact for our customers, providing them with personalized assistance, solutions, and guidance regarding their insurance needs. Your responsibilities will include:

Responding to customer inquiries via phone, email, or chat in a friendly and professional manner.
Resolving issues efficiently and effectively while maintaining a high level of customer satisfaction.
Educating customers about insurance policies, benefits, and terms.
Maintaining accurate records of customer interactions in our database.
Collaborating with team members to continuously improve customer experience.


What Were Looking For

We value potential and attitude over experience. While prior experience in customer service, insurance, or a related field is a plus, it is not a must. We provide full training and support to help you succeed in your role.

Key qualifications:

C2...

Ready to Apply?

Submit your application today and join our talented team at Confidential.

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Job Details

  • Location Lisbon, Lisbon
  • Job Type full time
  • Category Information and Record Clerks
  • Posted Date July 05, 2026
  • Application Deadline August 14, 2026