Bilingual Field Tech Support Engineer (IoT/Hardware)

Jobtailor
📍 cancún, quintana roo, Mexico 💼 Full-time 🕒 Posted July 22, 2026

Job Description

Jobtailor is seeking a proactive IT support contractor to manage client issues end-to-end in live kitchen environments across the Riviera Maya. You will diagnose problems, escalate when needed, and ensure solutions meet SLA while maintaining strong relationships with chefs and F&B teams.

You will install and maintain Winnow Vision hardware, monitor system performance, document knowledge, and contribute to KPIs. Fluency in English and Spanish is required.

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Job Details

  • Location cancún, quintana roo
  • Job Type Full-time
  • Category Soporte técnico y administración
  • Posted Date July 22, 2026
  • Application Deadline August 31, 2026