Bilingual Disability Claims Specialist Remote

Empower clients as a Bilingual Disability Claim Specialist at Empire Life. This remote or hybrid role focuses on managing complex LTD claims while leading case management strategy.
Empire Life is seeking an experienced professional to oversee high-complexity LTD claims. With 5-10 years of relevant experience, you'll provide mentorship to Disability Case Managers and utilize your analytical skills to enhance claim outcomes. Strong communication and leadership capabilities are essential for delivering empathy and professionalism in highly sensitive situations.
Key Responsibilities:
• Proactively manage complex LTD claims portfolio
• Coach and support Disability Case Managers on COD
• Analyze claim data to identify trends and recommend improvements
• Communicate complex decisions with clients and stakeholders
• Conduct quality assurance on complex claims
Requirements:
• Bilingual in French and English
• 5-10 years managing LTD claims
• Relevant undergradua...

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