Job Description
We are looking for a communicative and empathetic Bilingual Customer Service Representative to join our global support team. In this role, you will be the primary point of contact for our Chinese-speaking customers, ensuring they receive world-class service in their preferred language.
Core Responsibilities
Multilingual Support: Handle inbound inquiries via phone, email, and live chat in English and either Mandarin.
Problem Solving: Diagnose and resolve customer issues regarding account management, billing, or product troubleshooting with patience and precision.
Cultural Liaison: Act as a cultural bridge, ensuring that communication is not only linguistically accurate but also culturally appropriate.
Documentation: Maintain detailed and ...
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Submit ApplicationJob Details
- Location Philippines, Philippines
- Job Type Full-time
- Category Information and Record Clerks
- Posted Date June 21, 2026
- Application Deadline July 31, 2026