Bilingual Customer Support Manager — Mexico Team Lead

Restaurant365
📍 estado de méxico, estado de méxico, Mexico 💼 Full-time 🕒 Posted June 03, 2026

Job Description

A leading SaaS company is seeking a Customer Support Manager in Mexico to lead a nearshore support team. The role involves managing team performance, ensuring communication with US leadership, and fostering a positive workplace culture. Ideal candidates will have 3+ years in customer support management, fluency in both English and Spanish, and exceptional interpersonal skills. This position offers a competitive salary range of $63,333–$95,000 MXN monthly and includes a comprehensive benefits package.
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Job Details

  • Location estado de méxico, estado de méxico
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 03, 2026
  • Application Deadline July 13, 2026