Job Description
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer experience and building loyalty. You may work from our Contact Center in Minillas (Bayamon) or Oriental Center (San Juan) Puerto Rico.
The Associate, Retail Channels (Call Center), provides prompt, courteous, efficient, and best-in-class customer experience with precision and accuracy adhering to existing, operational, and security practices and procedures established.Delivers a unique customer experience utilizing effective questioning and active listening skills to anticipate and determine customer needs ensuring a high level of satisfaction in adherence to established policies and procedures. Educate customers on digital channel solutions and self-service applications available for their accounts. Receives and chann...
The Associate, Retail Channels (Call Center), provides prompt, courteous, efficient, and best-in-class customer experience with precision and accuracy adhering to existing, operational, and security practices and procedures established.
MAJOR DUTIES & RESPONSIBILITIES:
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Submit your application today and join our talented team at Oriental.
Submit ApplicationJob Details
- Location San Juan, San Juan
- Job Type Full time
- Category Information and Record Clerks
- Posted Date June 05, 2026
- Application Deadline July 15, 2026