Bilingual Customer Service Advisor (English Essential) - Monterrey

Bilingual Customer Service Advisor (English Essential) (CSE) – Monterrey, Mexico

Just imagine putting play at the heart of customer service… now make it real.

As part of our Customer Service Advisor team, you’ll be at the center of the action, helping bring joy to LEGO fans every single day. Supporting our fans isn’t just what we do — it’s our superpower.

Are you ready to inspire the builders of tomorrow? If you’re passionate about helping others, love solving problems, and enjoy building meaningful connections, this could be the perfect role for you.

About The Role

This is a permanent contract with multiple start dates, starting from June 1st to October 5th. Work schedule: 7 days a week, 8:00 AM – 8:00 PM, 40 hours over 5 days including one weekend day per week. Minimum 3 days onsite, 2 days remote. Training onsite 4 weeks at Obispado, Monterrey.

What You’ll Be Doing

• Support LEGO fans through phone, email or cha...

Ready to Apply?

Submit your application today and join our talented team at the LEGO Group.