Bilingual CSR BAQ – ADA Support

Role Description (Job Purpose)

Your role as a Customer Service Representative consists in providing an excellent experience to the customer by placing selling points towards the different product options as well as guiding the customers through a complete array of services accessible to them. You must be knowledgeable of the products to provide a complete and satisfying customer service experience.

Primary Responsibilities And Duties

• Answer incoming phone calls from customers and identify the type of assistance the customer needs.
• Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems.
• Resolve a problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up.
• The Company you will work for is equipping families with products that keep kids safe while still connecting them to fri...

Ready to Apply?

Submit your application today and join our talented team at Allied Global.