Bilingual Claims Support Analyst

Job Title: Bilingual Claims Support Analyst

Location: Remote

Duration: 3 months

Rate: CAD23/hr

Job Summary

We are seeking a detail-oriented and customer-focused Bilingual Claims Support Analyst to join our team. In this role, you will support claims operations by managing communications, processing documentation, ensuring data accuracy, and providing exceptional service to claimants. The ideal candidate is highly organized, analytical, and able to communicate effectively in two languages.

Key Responsibilities

1. Correspondence Management

• Handle incoming and outgoing communications, including mail, email, faxes, and phone calls.
• Ensure claims and inquiries are processed promptly and routed to the appropriate teams.
• Maintain professional and empathetic communication with claimants and stakeholders.

2. D...