Bilingual Claim Manager - Remote Opportunity

Empire Life seeks a Bilingual Claim Manager to lead claims processing. Work remotely or hybrid while making a meaningful impact on customer experiences and outcomes.
Join the Group Operations team at Empire Life, where you’ll play a critical role managing disability claims. With a focus on customer service and thorough case management, you’ll utilize your expertise in medical terminology and disability protocols. This role not only requires bilingualism in French and English but also offers the opportunity to collaborate with various stakeholders to ensure effective claims handling.
Key Responsibilities:
• Investigate and evaluate claim eligibility and payments
• Manage claims duration using best practices
• Conduct interviews with claimants and employers
• Communicate proactively about claim statuses
• Develop case management plans for safe returns to work
Requirements:
• Bilingual in French and English essential
• 2+ years in disability claim management<...

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