Bilingual - Centralized Call Centre Representative

Black & McDonald
📍 Ottawa, Ontario, Canada 💼 Full-Time 🕒 Posted July 07, 2026

Job Description

ABOUT THIS CAREER OPPORTUNITY

The Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers by determining requirements, answering inquiries and resolving problems, fulfilling requests, and maintaining and monitoring the work database of the Computerized Maintenance Management System (CMMS).

Full-time position - $23.75/hour

WORK FROM HOME: Following the 3-4 weeks of in-office and virtual training, you will be given the opportunity to work entirely remote if you are able to meet the criteria to ensure your success.

*WORK FROM HOME CRITERIA:

  • Able to work independently with minimal supervision to perform your daily tasks
  • Maintain perform...
  • Ready to Apply?

    Submit your application today and join our talented team at Black & McDonald.

    Submit Application

    Job Details

    • Location Ottawa, Ontario
    • Job Type Full-Time
    • Category Life, Physical, and Social Science Technicians
    • Posted Date July 07, 2026
    • Application Deadline August 16, 2026