Bilingual Call Center Representative - PHC Administrative Office

Full Time
Non-Clinical
University, Des Moines, IA, US

Salary Range: $17.00 To $25.50 Hourly














As a Call Center Representative, you will answer incoming calls to the call center to ensure efficient and effective patient communication and scheduling for PHC’s medical and dental clinics. You will provide excellent customer service while scheduling appointments and routing patient messages to appropriate recipients.

This position works at the PHC Call Center which is located at our Administrative Office in Des Moines; this is not a remote position. This position will typically work 40 hours per week, Monday - Friday 8 AM - 5 PM.




What You Will Do
+ Answers incoming phone calls in a timely manner and routinely checks the queue to monitor calls holding, provides information and assistance, and properly and politely navigates patients through the orga...

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