Bilingual Associate, Life Service - Advice Centre

0000050824 RBC Life Insurance Company
📍 Toronto, Ontario, Canada 💼 Full time 🕒 Posted March 15, 2026

Job Description

Job Description

What is the opportunity?You are a dynamic individual with a passion for helping people by joining our fast-paced Life Service team at the RBC Insurance Advice Centre. As a Bilingual Associate, Life Service you will interact with clients over the phone, providing them with insurance answers related to their policy details.What will you do?
  • Effectively answer inbound calls centered on updating, managing, and reporting of policy information to our clients – life and health policy owners and brokers

  • Respond to email inquiries related to their policies by both owners and brokers

  • Provide insurance assistance to clients based on their needs

  • Accurately analyze and report all information in relation to the terms and conditions of the policy in a timely manner

  • Exhibit a consistent, positive client experience with every conversation and resolve client concerns at the first point of...

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    Job Details

    • Location Toronto, Ontario
    • Job Type Full time
    • Category Information and Record Clerks
    • Posted Date March 15, 2026
    • Application Deadline April 24, 2026