BDC Representative

Dealership:L0432 Suburban Volvo Cars



BDC Representative (Business Development Center) – Volvo Cars Troy

Location: Troy, MI

At Volvo Cars Troy, we’re committed to delivering a premium, customer-first experience that reflects the Volvo brand. We are looking for a motivated and detail-oriented BDC Representative to drive customer engagement, support sales growth, and create exceptional first impressions for every interaction.

What You’ll Do
+ Serve as the first point of contact for new and existing customers, delivering a professional and welcoming experience across phone, email, and digital channels
+ Manage and execute customer relations processes to ensure every interaction reflects a customer-first mindset
+ Generate and schedule high-quality sales appointments from inbound calls, internet leads, and outbound follow-up efforts
+ Maintain accurate, organized customer records in CRM for consistent follow-up, retention, and rela...

Ready to Apply?

Submit your application today and join our talented team at Lithia & Driveway.

Submit Application