Job Description
Dealership:L0836 Audi Santa Monica
Audi of Santa MonicaNow Hiring: BDC Administrator
What You'll Do
+ Lead customer relations process management at assigned store(s) by observing, installing, and training approved CR processes, to assure our customer’s perspective comes first.
+ Develop accountable, continuous improvement plans for assigned store(s), by observations and conducting meetings with the GSM/LSMS Coordinator, this will keep all team members actively thinking about our customers.
+ Gather accurate customer information to create a database for continual follow-up and retention
+ Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
+ Utilize computer skills within our internet department to increase appointments, sales, and customer retention.
+ Utilize phone skills to follow up with customers about their experience, r...
Audi of Santa MonicaNow Hiring: BDC Administrator
What You'll Do
+ Lead customer relations process management at assigned store(s) by observing, installing, and training approved CR processes, to assure our customer’s perspective comes first.
+ Develop accountable, continuous improvement plans for assigned store(s), by observations and conducting meetings with the GSM/LSMS Coordinator, this will keep all team members actively thinking about our customers.
+ Gather accurate customer information to create a database for continual follow-up and retention
+ Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
+ Utilize computer skills within our internet department to increase appointments, sales, and customer retention.
+ Utilize phone skills to follow up with customers about their experience, r...
Ready to Apply?
Submit your application today and join our talented team at Lithia & Driveway.
Submit ApplicationJob Details
- Location Santa Monica, CA
- Job Type Full-time
- Category other-general
- Posted Date July 06, 2026
- Application Deadline July 10, 2026