Banquet Captain

Hilton Charlotte University Place
📍 Charlotte, North Carolina, United States 💼 Full-time 🕒 Posted July 04, 2026

Job Description

A Banquet Captain is a senior-level hospitality professional who leads front-of-house service teams during catered events, such as weddings, galas, and corporate meetings. They act as the primary on-site liaison between clients, event planners, and kitchen staff to ensure seamless execution and guest satisfaction.

  • Experience: Typically requires 1 to 3+ years of experience in high-end customer service, catering, or the wedding and events industry.
  • Leadership & Communication: Strong capability to direct, motivate, and manage multi-staff teams.
  • Physical Stamina: Ability to stand and walk for 10+ hours and lift/move heavy banquet equipment (up to 50 lbs).
  • Certifications: Often requires a valid food handler's card and/or an alcohol certification (e.g., TIPS or ServSafe), depending on local state guidelines in Pennsylvania.
  • Pre-Event Preparation: Review Banquet Event Orders (BEOs) to understand menu details, layout...
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    Job Details

    • Location Charlotte, North Carolina
    • Job Type Full-time
    • Category Supervisors of Food Preparation and Serving Workers
    • Posted Date July 04, 2026
    • Application Deadline August 13, 2026