Banking Services Operations Associate III - Records & Retention

M&T Bank
📍 Buffalo, NY, United States 💼 Full-time 🕒 Posted June 27, 2026

Job Description

**Overview:**

Fulfills and assists with management of requests for filing and retrieving loan folders and documents for Commercial, Consumer and Residential Mortgage loans.

**Primary Responsibilities:**

+ Process imaged document retrieval requests for business partners and external customers utilizing Bank and vendor owned repository systems.
+ Scan and image documents.
+ Package and send loan folders and/or documents via external postal delivery.
+ Box, ship, retrieve and track folders and/or documents to and from storage warehouse.
+ Contact prior servicers or sellers for loan documentation, on an as needed basis.
+ Provide operational and project support to department Group Leaders.
+ Receive and process incoming and outgoing loan folders, and/or documents in a timely and accurate manner.
+ Assist with procedure writing.
+ Transport requested loan folders and/or documents to and from onsite business partners.
+ Track and query in...

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Job Details

  • Location Buffalo, NY
  • Job Type Full-time
  • Category other-general
  • Posted Date June 27, 2026
  • Application Deadline July 02, 2026