B2B Sr. Account Manager

Concentrix
📍 New Cairo 1, Cairo Governorate, Egypt 💼 Full time 🕒 Posted June 04, 2026

Job Description

Description


The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
  • Ensure that client's customers are satisfied with our client's services and resolve escalated issues
  • Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
  • Evaluate our client's customer needs and propose potential solutions
  • Be a single contact for our client's customer
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Job Details

  • Location New Cairo 1, Cairo Governorate
  • Job Type Full time
  • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
  • Posted Date June 04, 2026
  • Application Deadline July 14, 2026