B2B Collections SME Assistant

About The Role

The Commercial Debt SME Assistant will be responsible for the “Small - Medium size Enterprises” (SME) which are businesses whose employees and turnover fall under a specific threshold set by the government. This represents the most considerable proportion (83%) of customer accounts within the Commercial Portfolio at present.

This role requires proven experience in managing SME Commercial Energy Debt, this is critical to our ongoing success. Reporting directly to the Commercial Debt SME Team Leader, you will be responsible for carrying out all SME commercial debt management activities whilst maximizing cash collections and minimizing bad debt. Working closely with B2B colleagues across the department. All within a regulatory framework shaped by quality, compliance, and a drive for exceptional customer service.

What you will do…

• Ensure that inbound & outbound calls are handled ...

Ready to Apply?

Submit your application today and join our talented team at Ecotricity.