Job Description
Tata Consultancy Services is seeking an AWS Production Support professional in Mexico, Estado de México. The successful candidate will monitor and manage incoming tickets via ServiceNow and troubleshoot L1/L2 issues. Responsibilities include daily health checks on systems and applications, ensuring timely updates and communications with users, and active participation in process improvements.
Strong communication, problem-solving skills, and availability for shifts in a 24x7 support environment are essential. Technical experience with AWS, Splunk, and ticketing tools is required for this dynamic role.
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Submit ApplicationJob Details
- Location estado de méxico, estado de méxico
- Job Type Full-time
- Category Other-General
- Posted Date June 12, 2026
- Application Deadline July 22, 2026