Automotive Service Advisor

Superior People Recruitment

📍 Richmond, Victoria, Australia 💼 Full-time 🕒 Posted June 29, 2026

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Job Description

As a Customer Service Advisor, you will own our customer’s experience, from the appointment through to completion & collection of their vehicle.

From greeting vehicle owners on the drive way through to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.

Advisor responsibilities include but not limited to:
Greeting customers promptly

Obtaining customer and vehicle information

Clearly reporting all vehicle symptoms as described by the customer.

Establish follow up time

Monitor the progress of each vehicle throughout the day, and updating customers frequently.

Verifying that the final invoice reconciles with the work performed on the repair order

Ensure compliance with group and stakeholder policies
The ideal candidate will have the following attributes
Self motivated

Well organised

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Job Details

Location Richmond, Victoria
Job Type Full-time
Category Vehicle and Mobile Equipment Mechanics, Installers, and Repairers
Posted Date June 29, 2026
Application Deadline August 08, 2026