Automotive Parts Team Member

Are you passionate about automotive industry and want to share that passion with your community? The Automotive Parts Team Member works in a fast-paced automotive environment that involves constant interaction with customers in person and over the phone, with the use of a computerized automotive parts look-up system. The role also involves interaction with outside vendors using various ordering processes and systems and a responsibility for maintaining the automotive retail floor.

Role:

• Customer Service oriented
• Provides excellent customer service and ensures an ongoing commitment to the needs of the customer and their vehicle.
• Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
• Handles multiple customers in an effective and efficient manner.
• Keeps up to date on in-store promotions, in-store deals, auto center specials and product locations.