Job Description
Our Client, a Financial company, is looking for an ATM Helpdesk Support for their Remote location. Responsibilities:
+ Supporting our production fleet by providing technical support to ATM Field Service Technicians and driving high-availability for fleet of ATMs.
+ Providing technical phone support for service technicians, as well as process control and management that will drive first time resolution and sustainable ATM performance in a 24x7x365 high availability production environment
+ Through established ATM processes, the candidate will be required to troubleshoot issues and failures related to hardware, software, services, and network.
Requirements:
+ Associate’s Degree in a Computer Science or Technology discipline; or
+ Technical Certification in Microsoft, Cisco or Unix/Linux Technologies, ITIL Foundations, CompTia; or
+ Equivalent work experience (e.g., at least 1 year in similar role) required.
+ Supporting our production fleet by providing technical support to ATM Field Service Technicians and driving high-availability for fleet of ATMs.
+ Providing technical phone support for service technicians, as well as process control and management that will drive first time resolution and sustainable ATM performance in a 24x7x365 high availability production environment
+ Through established ATM processes, the candidate will be required to troubleshoot issues and failures related to hardware, software, services, and network.
Requirements:
+ Associate’s Degree in a Computer Science or Technology discipline; or
+ Technical Certification in Microsoft, Cisco or Unix/Linux Technologies, ITIL Foundations, CompTia; or
+ Equivalent work experience (e.g., at least 1 year in similar role) required.
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Submit your application today and join our talented team at ICONMA, LLC.
Submit ApplicationJob Details
- Location United States, United States
- Job Type Full-time
- Category other-general
- Posted Date June 27, 2026
- Application Deadline July 02, 2026