Asst Manager- Sales and Customer Support

Key Responsibilities:

1. Revenue &Sales Leadership:

 Ownsales targets across B2B and assisted sales channels

 Drive corporate partnerships, key accounts, and large-ticket B2B closures

 Build and execute aggressive sales strategies to accelerate growth  Trackand improve conversion, retention, and revenue metrics

2. Customer Experience & Escalation Ownership:

 End-to-end ownership of customer experience and satisfaction scores

 Personally, handle and resolve critical customer escalations

 Set high service benchmarks and ensure strict adherence to SLAs  Continuously improve escalation frameworks and resolution turnaround times

3. Team&Performance Management:

 Lead, hire, train, and scale sales and customer support teams

 Set clear KPIs, targets, and accountability frameworks

 Conduct regular performance reviews and corrective action plans

 Build a high-performance, cu...

Ready to Apply?

Submit your application today and join our talented team at Rentickle.