Associate, Operations Support

**Customer Service/Support**
**Location**
- Mexico City, Mexico***
Job Title:
Associate, Operations Support
**Job Description**:
The Associate, Operations Support is responsible for coordinating support tasks related to operations in the organization. This position oversees tasks to completion and report their progress to the operations manager. This position is responsible for communicating with outside partners, and vendors.
** Essential Functions/Core **Responsibilities**:
- Participate in the planning, development, implementation and support of operational activities
- Answer incoming calls, refer calls to appropriate person, and take messages
- Respond to customer questions and requests, resolve complaints, and escalate issues as needed
- Identify ways to streamline operational procedures between or within departments
- Coordinate rewards and recognitions and other employee engagement activities on the floor
- Bachelor's Degree in related fie...

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