Associate Operations Manager

Job Title: Senior Operations Manager – US Mortgage / Auto Lending / Dealer Financial Services / Retail Banking

Experience: 10+ Years

Domain: US Mortgage / US Retail Banking / Lending / Auto Finance / Consumer Lending Operations

Job Summary:

We are looking for an experienced Senior Operations Manager to lead Dealer Financial Services operations within the US Auto Lending domain. The role involves managing end-to-end lending operations, ensuring SLA adherence, driving operational excellence, and leading large teams to deliver high-quality outcomes for clients.

Key Responsibilities:

• Manage daily operations for US Auto Lending / Indirect Dealer Finance processes, ensuring productivity, quality, and turnaround time targets are achieved.
• Lead, coach, and mentor operations teams while managing performance, capacity planning, and workforce uti...

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