Associate Director, Client Management Unit

The Associate Director, Client Management Unit is responsible for supporting the management and growth of assigned Financial Institution client relationships. The role focuses on delivering high-quality client coverage, coordinating day-to-day relationship management activities, supporting revenue generation across products, and ensuring adherence to internal policies, risk standards, and regulatory requirements.

The role works closely with senior coverage bankers and product partners to deepen client relationships, improve client satisfaction, and contribute to the achievement of business and financial objectives of the Client Management Unit.

Key Accountabilities

• Support senior relationship managers in managing and growing assigned client portfolios within the Financial Institutions Group.
• Act as a key point of contact for clients on day-to-day matters, ensuring timely responses and high service standards.
• Assist in identifyin...

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