Associate Director, Business Management & Automation

0000050007 Royal Bank of Canada
📍 Toronto, Ontario, Canada 💼 Full time 🕒 Posted March 23, 2026

Job Description

Job Description

What is the Opportunity ? This role supports the Business Management team within Business and Client Service Technology, helping to ensure smooth, transparent operations and effective governance. You'll oversee the IT portfolio and champion ongoing improvements across the organization.What will you do?
  • The position leads the business management function within Business and Client Service Technology (BCST) and manages all aspects of the IT planning process, including development, maintenance, NIE, strategy, and communications.

  • The manager develops, provides, and monitors metrics for the BCST group, identifying gaps and recommending process improvements.

  • This role is critical in driving the annual work plan across multiple global IT teams and coordinating control functions for projects and the overall BCST group.

  • Additionally, the position oversees the BCST project onboarding process an...

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    Job Details

    • Location Toronto, Ontario
    • Job Type Full time
    • Category Operations Specialties Managers
    • Posted Date March 23, 2026
    • Application Deadline May 02, 2026