Associate, Delinquency Management (Internal Collections)

Oriental
📍 Puerto Rico, Bayamón, Puerto Rico 💼 Full-time 🕒 Posted February 22, 2026

Job Description

The Associate, Customer Intelligence & Operations (Internal Collections) is responsible for the collection management of auto loans, personal loans, credit cards and overdrafts. Achieving this payment collection by contacting the client telephonically. Position works on-site in Bayamon, PR.MAIN DUTIES & RESPONSIBILITIES:
  • Determine which factors are affecting the debtor’s responsibility to keep the account up-to-date; offering counsel about all the alternatives the institution offers in order to regularize his or her debt.
  • Receives the clients credit or cash payments, prepares their receipts and processes the payment’s, on the day same day it is received, in Oriental Bank’s internet payment system.
  • Transcribes all of the payment collections performed in the collection information system.
  • Prepares maintenance documents in order to update the client’s information on the system. Such as the residency address, work address and/or telephone changes.
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    Job Details

    • Location Puerto Rico, Bayamón
    • Job Type Full-time
    • Category Financial Clerks
    • Posted Date February 22, 2026
    • Application Deadline April 03, 2026