Associate, Customer Acquisition

Concentrix
📍 Imbi, Wilayah Persekutuan Kuala Lumpur, Malaysia 💼 Full-time 🕒 Posted March 01, 2026

Job Description

Description


We are looking for a proactive and customer-focused Associate – Customer Acquisition to join our team. In this role, you’ll be the first point of contact for prospective customers, helping to identify their needs, introduce relevant cloud-based solutions, and set the stage for long-term relationships.

Responsibilities

  • Serve as the first point of contact for potential customers, creating a positive and professional first impression
  • Engage with small and medium-sized businesses across industries to understand their goals and recommend suitable solutions
  • Manage the early stages of the sales process from lead qualification to hand-off to solution specialists or partners
  • Use tools like email, phone, video, and chat to communicate effectively and build strong customer connections
  • Identify and qualify leads using methods like BANT (Budget, Authority, Need, Timeline)
  • Collaborate with internal teams to ensure smo...

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Job Details

  • Location Imbi, Wilayah Persekutuan Kuala Lumpur
  • Job Type Full-time
  • Category Business Operations Specialists
  • Posted Date March 01, 2026
  • Application Deadline April 10, 2026