Assistant Vice President

Job Title: Assistant Vice President – Business Training

Reporting to: Global Head Training

Work Location: Bengaluru EC First Phase - Work from Office

Team Size: Management / Leadership Role

Job summary

Business Training leadership role, not an L&D, Communication, or V&A-focused position. We are specifically targeting candidates with:

• Strong Business Training experience within CX Voice environments (no domestic campaigns)
• A minimum of 20+ years of experience, with at least 3+ years at the Sr. Director / AVP level within the same organization
• Proven P&L ownership, with a clear track record of driving cost optimization and margin improvement
• Demonstrated experience in driving technology/AI-led transformation to enhance learning effectiveness and business outcomes.

Duties and responsibilities

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