Assistant Supervisor - Security Operations Center

The SOC Assistant Supervisor performs all core SOC Operator functions while serving as the on duty leader of the Security Operations Center. This role is the primary point of contact for on site leadership and is responsible for running the room 24/7 during assigned shifts. Assistant Supervisors provide real time operational oversight, decision making, and escalation management while maintaining the same high level communications and situational awareness responsibilities as SOC Operators.

Leadership & Command Responsibilities
• Serve as the lead authority in the SOC during assigned shifts
• Act as the primary liaison for on site leadership and responding partners
• Coordinate complex or high risk incidents and ensure proper escalation
• Maintain operational flow during high volume or critical events
• Support and guide SOC Operators in real time during emergent situations

Communications & Monitoring 
• Lead and manage radio, phone, intercom...

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